Guide
Order from overseas, customers need to register membership first and order our parts.
We’re available to ship our parts worldwide, but we expect you’d confirm about import restrictions of motorbike parts and motorbikes of your own countries by yourself. Please order our parts after that.
Please feel free to ask us any inquiries and questions by e-mail ( e-mail address ) before you order, and we appreciate that you’d contact us in English.
Thank you for your cooperation in advance.
Custom Duty
Please note: Items may be subject to import duties, taxes and additional charges.
The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees.
If you have any questions about import duties and taxes, please contact customhouse in your country by yourself before your order.
Shipping
We usually ship by EMS or SAL of Japan Post, and also DHL is available.
Required dates for delivery are as followed,
Approx. 2 ~ 6 business days（ EMS, DHL ）
Approx. 3 ~ 4 weeks (SAL)
We can ship our items in combination max limit 20kg when we ship parcels by EMS or SAL of Japan Post.
In the case of a multiple purchase, we'll announce you the combined shipping cost after packing by each cart to the registered e-mail address. Payment should be completed after our notice of combined shipping cost.
It cannot be combined shipping with other different sites ( Yahoo or eBay auction ) items.
As to the shipping of whole motorcycle or whole engine, please contact us and let us know if you’d like us to ship it“as it self“ or “disassembled”. Shipping cost depends on how the shipment is.
Payment
We only ship to the address that is registered to us or PayPal.
Please be aware that delivery could be delayed depending on customs inspection, in case of natural disasters, and other reasons such as postal strikes.
Please contact us if you reside in countries in which we do not specify shipping service and cost.
Please pay within 3 days after our announcement of combined shipping cost, or the transaction will be cancel.
The item will be shipped within 2 ~ 4 business days after the payment is completed.
Return Policy
Until after the commodity arriving the 30th, we will respond to refund, but buyer pays return shipping cost.
We will correspond to refund or to ship replacement for only the issue of defective goods, damage and wrong shipment.
In the case of accidents during transportation, please be sure to submit damage reports in your country. We can not respond to refund if you refuse to do that.
We can not respond to the returned goods repayment by the circumstances of the customer.
